Hello hfam,
Thank you for reporting this issue to us here on the forum.
Firstly, I would like to invite you to send the issue description and log files on our email address:
technical_enquiries@displaylink.com
Thanks to it we will be able to communicate faster and exchange messages on a higher priority.
To gather the needed log files, please follow the third link in my signature.
In case of any questions, please let me know.
Kind regards,
Jakub