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Old 03-11-2010, 02:53 PM   #1
seanasay
Junior Member
 
Join Date: Mar 2010
Posts: 1
Default HP Envy with HP USB Dock Regular BSOD Windows 7 X64

Get Blue Screens regardless of which version of the displaylink drivers I use

Had hoped that the beta ones would solve the problem.

windbg output...


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: C:\Symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c4d000 PsLoadedModuleList = 0xfffff800`02e8ae50
Debug session time: Thu Mar 11 15:22:09.203 2010 (GMT+0)
System Uptime: 0 days 0:27:03.895
Loading Kernel Symbols
.................................................. .............
.................................................. ..............
.................................................. ..............
...................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 000007ff`fffdd018). Type ".hh dbgerr001" for details
Loading unloaded module list
...........
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002cc2105, fffff8800cee4be0, 0}

*** ERROR: Module load completed but symbols could not be loaded for DisplayLinkUsbPort_5.3.23615.0.sys
PEB is paged out (Peb.Ldr = 000007ff`fffdd018). Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 000007ff`fffdd018). Type ".hh dbgerr001" for details
Probably caused by : DisplayLinkUsbPort_5.3.23615.0.sys ( DisplayLinkUsbPort_5_3_23615_0+352c )

Followup: MachineOwner
---------

6: kd> !analyze -v
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002cc2105, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800cee4be0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

PEB is paged out (Peb.Ldr = 000007ff`fffdd018). Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 000007ff`fffdd018). Type ".hh dbgerr001" for details

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!ExpInterlockedPopEntrySListFault16+0
fffff800`02cc2105 498b08 mov rcx,qword ptr [r8]

CONTEXT: fffff8800cee4be0 -- (.cxr 0xfffff8800cee4be0)
rax=0000000d7a7d009d rbx=fffffa800a6b8660 rcx=fffff88003af9d00
rdx=400000000ab79661 rsi=fffff88003af9d00 rdi=0000000000000000
rip=fffff80002cc2105 rsp=fffff8800cee55c0 rbp=fffff80002e4c880
r8=400000000ab79660 r9=fffff80002c4d000 r10=fffff88003af9d00
r11=0000000000000000 r12=0000000000000009 r13=0000000000000000
r14=0000000000000002 r15=00000000656e6f4e
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206
nt!ExpInterlockedPopEntrySListFault16:
fffff800`02cc2105 498b08 mov rcx,qword ptr [r8] ds:002b:40000000`0ab79660=????????????????
Resetting default scope

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: DisplayLinkMan

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80002df14d3 to fffff80002cc2105

STACK_TEXT:
fffff880`0cee55c0 fffff800`02df14d3 : fffffa80`091fe940 fffff880`052815c3 00000000`00000010 00000000`00000282 : nt!ExpInterlockedPopEntrySListFault16
fffff880`0cee55d0 fffff880`0c9a552c : fffffa80`0a6b8660 fffffa80`0a6b8660 00000000`00000000 fffffa80`0ab91010 : nt!ExAllocatePoolWithTag+0x103
fffff880`0cee56c0 fffff880`0c9a534e : fffffa80`077df1a0 fffffa80`0a9254f0 fffffa80`0a6b8660 fffffa80`0ab91010 : DisplayLinkUsbPort_5_3_23615_0+0x352c
fffff880`0cee5710 fffff880`0c9a3b49 : 00000000`00000000 fffffa80`077df1a0 00000000`00000000 fffffa80`07979540 : DisplayLinkUsbPort_5_3_23615_0+0x334e
fffff880`0cee5760 fffff880`0c9a316a : fffffa80`07021350 00000000`00000000 fffffa80`0ab91248 00000000`0000000e : DisplayLinkUsbPort_5_3_23615_0+0x1b49
fffff880`0cee59e0 fffff800`02fd73a7 : fffffa80`07021350 fffff880`0cee5ca0 fffffa80`0ab91290 fffffa80`0ab91010 : DisplayLinkUsbPort_5_3_23615_0+0x116a
fffff880`0cee5a10 fffff800`02fd7c06 : fffff880`0cee5bf8 00000000`000004e4 00000000`00000000 00000000`0022d6d0 : nt!IopXxxControlFile+0x607
fffff880`0cee5b40 fffff800`02cbe153 : 00000000`00000000 fffff880`0cee5ca0 00000000`00000000 fffff800`02fdad53 : nt!NtDeviceIoControlFile+0x56
fffff880`0cee5bb0 00000000`7751ff2a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0484eec8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7751ff2a


FOLLOWUP_IP:
DisplayLinkUsbPort_5_3_23615_0+352c
fffff880`0c9a552c 488903 mov qword ptr [rbx],rax

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: DisplayLinkUsbPort_5_3_23615_0+352c

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: DisplayLinkUsbPort_5_3_23615_0

IMAGE_NAME: DisplayLinkUsbPort_5.3.23615.0.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4b8520fa

STACK_COMMAND: .cxr 0xfffff8800cee4be0 ; kb

FAILURE_BUCKET_ID: X64_0x3B_DisplayLinkUsbPort_5_3_23615_0+352c

BUCKET_ID: X64_0x3B_DisplayLinkUsbPort_5_3_23615_0+352c

Followup: MachineOwner
---------
Attached Files
File Type: zip displaylink.zip (38.8 KB, 1646 views)
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