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Old 09-12-2017, 08:01 AM   #2
AlbanRampon
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Location: Cambridge, UK
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Hello,

Thank you for explaining the issue in details, this is helpful.
What I know is that it's not a problem we know about. The only ghosts monitors I know about is when someone leaves a certain type of plug adapter without connecting a monitor, raising a hotplug without being able to read the monitor identification as there is none.

Would you please reproduce the issue, then collect the logs with our Customer Support Tool (3rd link of my forum signature) and post the zip the tool created along with a screen shot of windows display properties and a photo of your setup?

The log files will tell me to which graphics adapter this ghost is reported attached to: our logs would tell me if we raise an hotplug and also tell me what changed the layout last.

Are you installing the Intel application or only the Intel device driver? They have an add-on application which also modifies layout.

Kind regards,
Alban
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Alban Rampon
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