DisplayLink Forum - View Single Post - No DisplayLink-enabled display detected

MichaelaL · 04-19-2023, 08:31 PM

Good morning forum, hope someone will be able to help!

I have a MacBook Air (M1) running Ventura 13.0 connected to an Alogic Universal 12-in-1 Mini Dock - DV3. USB-C 3.1 connection.

The dock is working, in that it is charging my device, connecting to my internet network, and connected my USB / wireless mouse and keyboard.

However, my dual screen set-up is not responsive.

Both screens are Dell P2414Hb connected to the dock using DisplayPort to HDMI cables.

DisplayLink software has been downloaded and installed, as per instructions provided by Alogic. Screen recording activated. I've worked my way through their support section with no change in screen detection.

I'm unable to troubleshoot the unresponsive screens any further. All advice welcome!

04-19-2023, 08:31 PM	#1
MichaelaL Junior Member Join Date: Apr 2023 Posts: 2	No DisplayLink-enabled display detected Good morning forum, hope someone will be able to help! I have a MacBook Air (M1) running Ventura 13.0 connected to an Alogic Universal 12-in-1 Mini Dock - DV3. USB-C 3.1 connection. The dock is working, in that it is charging my device, connecting to my internet network, and connected my USB / wireless mouse and keyboard. However, my dual screen set-up is not responsive. Both screens are Dell P2414Hb connected to the dock using DisplayPort to HDMI cables. DisplayLink software has been downloaded and installed, as per instructions provided by Alogic. Screen recording activated. I've worked my way through their support section with no change in screen detection. I'm unable to troubleshoot the unresponsive screens any further. All advice welcome!