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Old 05-22-2020, 09:55 AM   #8
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JakubDabrowski's Avatar
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 181

Dear users,

I would like to shed some light on this issue that you are experiencing.

The issue started some time ago and we have verified that it has been coming from the system itself and not from our driver.

Firstly, it was needed to re-plug the device and it was also our fix for this issue. Right now we have changed it and the re-plug is not needed anymore but the screen may blink for maximum few seconds and it happens automatically which was not the case with a re-plug.

Secondly, we are planning in the future releases for Ubuntu drivers to get the option to disable U1/U2 so the device will never get into this state and hence the blink or re-plug will not be needed.

Thank you very much for your patience and cooperation. We do greatly appreciate your feedback and activeness here on the forum.

If you would have any questions, feel free to post them here or write on this email address:

Best regards,
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