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websterd13 · 07-23-2019, 03:31 PM

Hello,

This is also happening to me. My external screens will freeze and I must undock and re-attach.

I see the following in the event viewer.

The device Displaylink USB3.0 dock (location 0000.0014.0000.014.001.000.000.000.000) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.

OS: Windows 10 version 1809 build 17763.615. New Lenovo T480 Laptop. Displaylink driver version 9.2 M0

In device manager, shows driver version 9.2.2057 7/2/2019.

07-23-2019, 03:31 PM	#4
websterd13 Junior Member Join Date: Jul 2019 Posts: 1	Any fix for this? Hello, This is also happening to me. My external screens will freeze and I must undock and re-attach. I see the following in the event viewer. The device Displaylink USB3.0 dock (location 0000.0014.0000.014.001.000.000.000.000) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem. OS: Windows 10 version 1809 build 17763.615. New Lenovo T480 Laptop. Displaylink driver version 9.2 M0 In device manager, shows driver version 9.2.2057 7/2/2019. Last edited by websterd13; 07-23-2019 at 03:54 PM.