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Old 05-12-2020, 12:40 PM   #10
JakubDabrowski
DisplayLink Tech Support
 
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Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Hello,

Thank you for your patience.

I have been able to reproduce the issue and fix it with D6000 to work in the Fullscreen mode.

The D6000 is using two technologies, one is DisplayLink and the 2nd one is an Alt-mode which is running on HDMI only and only when there is 1 monitor connected to HDMI or 3 monitors in total.

Please do the following:
1. Unplug the D6000
2. Uninstall the DisplayLink driver
3. Connect the HDMI monitor to the D6000
4. Connect the D6000 to the laptop with a USB-C plug (it has to be USB-C)
5. When connected without the driver, Windows update will update the device automatically but you can go to device manager and under Display Adapters simply right click on D6000 and choose disable.

With that I was able to start CS:GO on the external monitor chosen as a Main monitor in the Fullscreen mode.

Thank you for checking that. Let me know if you would have any questions or faced any issues while following these steps.

Kind regards,
Jakub
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