View Single Post
Old 10-14-2020, 09:35 AM   #2
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,603
Arrow

Hello Mike,

Smaller projects are not handled by DisplayLink/Synaptics but distributors. They have direct access to support if they need it.
Larger products have their dedicated FAE to assist on the design, and there is no generic phone number or email address for that individual support.
Manufacturer support does not take place on the forums or tickets.

Best regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand. Our emails have changed to synaptics.com but our commitment to customers remain the same."

Where to download the latest Windows drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote