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Old 02-16-2020, 01:39 AM   #1
DeltaCain71
Junior Member
 
Join Date: Apr 2019
Posts: 7
Default Display Not Working - Driver Error (Win 10, Dell D6000)

Hi,

I've got a Dell D6000 docking station, it works fine with my work laptop, but not my home laptop.

The docking station functions as a usb hub (connected keyboard and mouse work fine), however does not function with the external display. In device manager there is the following error message on the DisplayLink display adapter:

"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}
The requested operation was unsuccessful."

The knowledge base (https://support.displaylink.com/know...-on-windows-10) suggests that this is a UMDF issue, however I'm not sure how exactly I would go about resolving this.

Attached is the support information file.

Any help would be appreciated.
Attached Files
File Type: zip DL_Windows_Logs_20200216_133114.zip (470.5 KB, 5 views)
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