DisplayLink Forum - View Single Post - Windows 8.1 & Dell Wireless Dock D5000 issue

SergeiS · 10-24-2013, 02:50 PM

Short report and possible advice for others who have got in to same trouble:

Dock powered off
Attempted to uninstall all packages related to D5000. Two failed to uninstall.
Performed cleanup with tool supplied.
Did manual cleanup from registry, reboot.
Confirmed that all related entries, processes disappeared.
Installed first Core package from Displaylink http://www.displaylink.com/support/downloads.php
Installed additional package from Dell http://www.dell.com/support/drivers/...driverId=V6DXH
Reboot.
After connecting to dock, went through DisplayLink wizard configuring main and secondary monitors.

Results: success
The only comment i have is that secondary monitor (through D5000) now named in my devices as "No Monitor". I would say that does not hurt but better to name it in a different way

P.S. that also solved issue with Displaylink Audio device..

Thanks for your help, guys!

10-24-2013, 02:50 PM	#4
SergeiS Junior Member Join Date: Oct 2013 Posts: 3	Short report and possible advice for others who have got in to same trouble: Dock powered off Attempted to uninstall all packages related to D5000. Two failed to uninstall. Performed cleanup with tool supplied. Did manual cleanup from registry, reboot. Confirmed that all related entries, processes disappeared. Installed first Core package from Displaylink http://www.displaylink.com/support/downloads.php Installed additional package from Dell http://www.dell.com/support/drivers/...driverId=V6DXH Reboot. After connecting to dock, went through DisplayLink wizard configuring main and secondary monitors. Results: success The only comment i have is that secondary monitor (through D5000) now named in my devices as "No Monitor". I would say that does not hurt but better to name it in a different way P.S. that also solved issue with Displaylink Audio device.. Thanks for your help, guys!