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Hugo · 11-25-2015, 01:26 PM

Hi there!
My name is Hugo,
I bought a USB DisplayLink Dual Head adapter from NewEgg.ca, (http://plugable.com/products/usb3-3900dhe). The device work OK at normal time, the refresh rate is good enough and the builtin network adapter work great, But I'm having some trouble, when my Laptop go to sleep, When time to woke up, no monitor want to wake, all screen remain black.
I've try to unplug the displayLink USB adaptor, to let me login on windows, but still the screen remain black. I've try to close the laptop lid, but did not work either.

The only way to reclaim the display, is to shutdown the computer and restart it from a cold boot.

Please help!

Here the detail:
HP Pavillon, 17.3 Laptop A10 Processor, 8 gig ram, Windows 10 Home
Connected to Display Link there are two monitor one Acer T230H (1080p) and a Benq T701, 17" square monitor (1280 x 1024)
And I've also connected the network adaptor.

11-25-2015, 01:26 PM	#1
Hugo Junior Member Join Date: Nov 2015 Posts: 1	DisplayLink USB3 Dual Head Hi there! My name is Hugo, I bought a USB DisplayLink Dual Head adapter from NewEgg.ca, (http://plugable.com/products/usb3-3900dhe). The device work OK at normal time, the refresh rate is good enough and the builtin network adapter work great, But I'm having some trouble, when my Laptop go to sleep, When time to woke up, no monitor want to wake, all screen remain black. I've try to unplug the displayLink USB adaptor, to let me login on windows, but still the screen remain black. I've try to close the laptop lid, but did not work either. The only way to reclaim the display, is to shutdown the computer and restart it from a cold boot. Please help! Here the detail: HP Pavillon, 17.3 Laptop A10 Processor, 8 gig ram, Windows 10 Home Connected to Display Link there are two monitor one Acer T230H (1080p) and a Benq T701, 17" square monitor (1280 x 1024) And I've also connected the network adaptor.