Quote:
Originally Posted by AlbanRampon
Hi James,
Thanks for the logs. I see 7.9 M0, 7.9 M7 were installed alongside 8.0 M0, some seems to be installed through corporate deployment.
I would advise to start again from a clean slate:
- Disconnect ThinkPad Basic USB 3.0 Dock
- Remove DisplayLink Core Software using Add/Remove Program, if you can
- Use our End User Cleaner to remove the different elements
- Fetch new AMD drivers as these predates Windows 10 and install them. The anniversary update has fundamental changes in the graphics subsystem.
- Install 8.0 M1 or 8.0 M2 if available from the download section (depending on when you read this).
If the problem persists after these steps, please give me new logs so I can check the new status.
The product you have is NOT an old generation product which is impacted by compatibility issue. We will get it working again!
Kind regards,
Alban
|
Thanks for the quick response, I'll give this a try and see how I get on.