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Old 11-14-2022, 11:43 AM   #2
KatarzynaCzaja
DisplayLink Tech Support
 
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Join Date: Apr 2020
Posts: 461
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Hello,

Can you please tell us more about your configuration - also please point us to the exact product you see this issue with - the exact model.
Please also tell us how the devices are connected and what version of the DisplayLink driver you are using.

Also if you could gather logfiles for further analysis?
The instructions to how to go about that are here:

https://support.displaylink.com/know...to-displaylink

Please post the logfiles as attachment here or send them with a link to this post or brief description directly to our support to technical-enquiries@synaptics.com .
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