Hello,
Thank you for your patience and log files.
Based on them I believe that there may be an issue with the USB hub. As you said that the dock works with USB 2.0, may you please connect it by using the 2.0 cable? Even though you are not having a 2.0 port on your laptop you may use a 2.0 extension cable and connect it which will force the port to enumerate in 2.0 mode.
Thank you for checking that for me as beside it I do not see any software issue that could be causing this outcome for you.
Best regards,
Jakub
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