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Old 11-22-2021, 10:21 AM   #1
Jarda
Junior Member
 
Join Date: Nov 2021
Posts: 7
Default randomly freezes

Hi, i have bought new itec CADUAL4KDOCKPD,

connected to HP ProBook 450 G8 laptop, (laptop is month old, new hp drivers, latests WIN10), with 2Benq displays, lid close
problem is, it freezes time, to time, seems randomly, sometimes 3x per hour, sometimes works properly few hours.

On USB2, mouse freezes for 1sec
On USB-C, mouse freezes for 1sec, monitors go black, for 1 sec, and then reconnects.
So i have to move programs (open windows)back on location, where i need them.

I have tried newest driwer, reinstaled few times (with clean utility), I tried also 10.1 M1.
Changed USB-C Cable..
went throught https://support.displaylink.com/know...from-repeatedl, tried what was possible...
but still problem persists, log attached
Attached Files
File Type: zip DL_Windows_Logs_20211122_103918.zip (3.18 MB, 0 views)

Last edited by Jarda; 11-22-2021 at 01:33 PM.
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