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Old 06-18-2015, 09:38 AM   #1
mdi
Junior Member
 
Join Date: Jun 2015
Posts: 9
Exclamation Can't connect after disconnect

When disconnecting the cable and reconnecting the usb cable, the computer finds the DisplayLink, and after a second or two, the icon disappears from printers and devices, and only the usb keyboard and mouse works. The screen is Black.
It isn't visible in the System Management - Device manager.
After restarting it is visible again.

I have attached two log files, the first logfile 105756 was without advanced logging, but after disconnecting the cable.
The other file is with advanced logging enabled, but still after disconnecting and connecting the usb cable.

having including the following details:
How often does the issue occur?
every time
How do you invoke the issue?
disconnect the usb cable and connect is again
How do you recover from the issue?
restart the pc
Was the issue present in older versions of DisplayLink software?
yes, just updated the software and the issue remains the same
How are you connected to the DisplayLink device? Directly or through a USB hub?
Directly
Attached Files
File Type: zip PC119391_20150618_110757.zip (1.53 MB, 2 views)
File Type: zip PC119391_20150618_105756.zip (1.16 MB, 1 views)
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