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Old 10-23-2013, 05:23 PM   #15
sdebellis
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Join Date: Oct 2013
Posts: 3
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Quote:
Originally Posted by JamesH View Post
Hi,

It's possible it's picking up the wrong driver even after uninstallation.

Can you try these steps:

From device manager right click on the USB Ethernet device
Select uninstall and be sure to select "Delete the driver software for this device"
Select OK
From device manager select the Action menu and select "Scan for hardware changes"
Select "Other devices" from within device manager
Select the USB Ethernet device
Select “Update Driver Software” -> "Browse my computer for driver software" -> "Let me pick from list" ->”Have disk” -> Select "Network Adapter" -> Select Browse -> Select "C:\Program Files\DisplayLink Core Software\CdcNcmDriver\Ndis6.2.Hck81" -> Select "Next"

Let me know how you get on.

Thanks,
James
Hi James,

This is not working for me. Lenovo USB 3.0 dock is saying that the ethernet cable is unplugged even after replacing with the latest drivers that you mentioned. This worked fine before the upgrade to Windows 8.1. Running 7.4 M2.

Edit: attached logs from support tool
Attached Files
File Type: zip USL388_20131023_170655.zip (970.4 KB, 2 views)

Last edited by sdebellis; 10-23-2013 at 10:08 PM.
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