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Old 08-13-2015, 11:18 AM   #1
emjayar84
Junior Member
 
Join Date: Aug 2015
Posts: 7
Default Dynadock U3.0 - Windows 10 Installation Failing

Hi all,

Firstly, as this is my first post please accept my thanks for all advice given, it's very much appreciated.

I am having problems with my Toshiba Dynadock U3.0 which uses DisplayLink, since upgrading to Windows 10.

After the upgrade I had problems with the sound. It was coming through the laptop speakers but not the main speakers connected to the dynadock, even though the laptop recognised there were dynadock speakers attached.

The display and the LAN etc. worked fine.

So I thought removing the drivers and reinstalling them from the disc received with the dynadock would work. After my first attempt I got the message that the drivers on the CD could not be installed on this operating system. This is when I went to Toshiba's support site to look at possible solutions.

I have tried 2 things:

1. I have tried installing the downloadable driver from the product page on the Toshiba website - this started but then stopped without any warning or error message.

2. I downloaded the drivers from DisplayLink given in another thread which sent me direct to their website. (http://support.displaylink.com/knowl...ort-windows-10)

After starting the installation I got following error message:



When I pressed OK the installation rolled back and removed all the files.

I'm now stuck and wondered if anyone has a solution to my problem.

A few bits you may need to know:

- The dynadock worked perfectly on Windows 8.1 before the upgrade
- I'm running Windows 10 64 bit
- Lenovo Z510 Intel core I7 version. Specs here: http://shop.lenovo.com/us/en/laptops...z-series/z510/

As mentioned at the beginning, thanks for all your help, it's really appreciated.

Mark
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