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Old 10-08-2023, 03:55 PM   #7
dds
Junior Member
 
Join Date: Jun 2023
Location: KC MO USA
Posts: 5
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I was about to ask the same question.

Why doesn't the DL Manager app PKG include the Login Screen Extension launchdaemon for customers rather than making them hunt it down? There is very little info about the Login Screen Extension online. Its frustrating to end-users when they see link in the DL Manager menu bar app stating 'Login Screen Extension is available' - users don't know if this is the actual DL app, or something else. Why put users in a situation in which they dont know if they need the Login Screen Extension daemon or not...until its too late and they are stuck with no video? Just include the agent - or make the PKG installer have the option to install it.

The Login Screen Extension is NOT a System/Kernel Extension at all: Its just a LaunchDaemon (.plit file). These 2 things are not the same at all. Why name it incorrectly? The naming conventions are sloppy and not accurate for the Mac platform.

Another thing annoying about the PKG for the Login Screen Extension:

It contains an "uninstaller app" (named 'DisplayLink Software Uninstaller' - which is vague). But the actual DL Manager PKG does NOT contain any type of uninstaller app. Why not?

The Uninstaller app does NOT explain to the user WHAT is being removed. Is it the full DM Manager app? Or the launch daemon? Or Both? This is lazy development. You should inform your customers about what is happening or about to happen. Im going to GUESS that the 'DisplayLink Software Uninstaller' ONLY removes the LaunchDaemon? Is this correct?

Where is the documentation for the DisplayLink Software Uninstaller or the Login Screen Extension?

Last edited by dds; 10-08-2023 at 04:28 PM.
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