Hello Craig,
DisplayLink drivers are not built into the OS and devices powered by DisplayLink technology also require drivers. Those cam be installed manually by downloading the installation files and also those can be installed automatically upon first connection with the device. That is because our drivers are published in Windows Updates. If users are not blocked from this type of driver download then the driver should install this way.
If you have more questions please let us know.
We also encourage you to contact our support team directly via email:
technical-enquiries@synaptics.com.