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Old 10-21-2020, 08:22 AM   #6
KatarzynaCzaja
DisplayLink Tech Support
 
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Join Date: Apr 2020
Posts: 461
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Quote:
Originally Posted by yoderd View Post
There is no monitor detected after installation in the displaylink manager. The display manager app is not available for screen recording permissions either. When the screen is plugged in it has a "please wait" message in the center of the screen. I've attached my displaylink support logs
It sounds like you are using Trio

There are two things to do:

1. If you are using Mobile Pixels Trio please make sure that the USB cable is connected to the correct USB port on the Trio. It should be connected to the port with a filled in circle not the port with the power plug. Otherwise it will say "Please Wait".

2. Make sure that your computer recognizes the device that is connected as the computer has to be the first to see the device. then if DisplayLink Manager is running it will see it too. If you do not see your DisplayLink device under USB bus or you are not sure how to check it please follow the article: https://support.displaylink.com/know...at-all-when-co

Best regards,
Katarzyna
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