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Old 12-25-2014, 04:20 PM   #2
Carlo
Mac Team
 
Join Date: Feb 2009
Posts: 606
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Hi mombaza,

First thing best to check if the device is available on the system. You can check on your System Profile:
Apple Menu -> About this Mac -> click System Report -> choose USB in the Hardware section -> look for the device.

If the device is there, please copy and paste its description here.

Cheers,
Carlo
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