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Old 06-30-2012, 11:07 AM   #6
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Join Date: Feb 2009
Posts: 1,564

Uninstall all DisplayLink software, then install v5.5 from teh Kensington website. Once that is done, you should be able to upgrade to v6.3. If you installed 6.3 and then v5.5, V5.5 would not have been installed properly as the installer would have seen 6.3 as a newer version.

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