DisplayLink Forum - View Single Post

livin · 11-18-2021, 08:39 AM

Hi Everyone,

I have the Displaylink Dock here:
https://www.amazon.de/WAVLINK-Univer.../dp/B07J9VWQPY

Its USB C and charges, and connects all my monitors etc. As you would expect.

I was using this Laptop since a while ago:
https://www.notebookcheck.net/Xiaomi....282620.0.html
Also I have a Macbook Air M1.

Displaylink works well with all devices used. So the Dock is fine.

I just got myself this:
https://www.microsoft.com/en-us/surf...rface-laptop-2

Now comes the problem.
When I unplug the USB C port, it disconnects, when I then plug it in again - nothing happens.
No charging, no Mouse/Keyboard, and of course no monitors.
Rebooting the System doesnt help.

The only fix is to turn OFF the Dock and turn it on again.

Also when I have the Laptop off, connect to the dock, turn it on, its not automatically activating the dock.
Then I have to unplug and replug the USB C cable.
But of course, if I repeat it more than once, I need to turn the dock off/on again.

Initially I used no driver, just Windows updates. Works normally well.
This time I also downloaded the Driver from Displaylink, but I dont even thing the driver does anything. It didnt change anything on the situation and the driver has no settings to play around with.

Thank you for taking your time to help me out here.

11-18-2021, 08:39 AM	#1
livin Junior Member Join Date: Nov 2021 Posts: 1	Surface Laptop Reconnection Issue Hi Everyone, I have the Displaylink Dock here: https://www.amazon.de/WAVLINK-Univer.../dp/B07J9VWQPY Its USB C and charges, and connects all my monitors etc. As you would expect. I was using this Laptop since a while ago: https://www.notebookcheck.net/Xiaomi....282620.0.html Also I have a Macbook Air M1. Displaylink works well with all devices used. So the Dock is fine. I just got myself this: https://www.microsoft.com/en-us/surf...rface-laptop-2 Now comes the problem. When I unplug the USB C port, it disconnects, when I then plug it in again - nothing happens. No charging, no Mouse/Keyboard, and of course no monitors. Rebooting the System doesnt help. The only fix is to turn OFF the Dock and turn it on again. Also when I have the Laptop off, connect to the dock, turn it on, its not automatically activating the dock. Then I have to unplug and replug the USB C cable. But of course, if I repeat it more than once, I need to turn the dock off/on again. Initially I used no driver, just Windows updates. Works normally well. This time I also downloaded the Driver from Displaylink, but I dont even thing the driver does anything. It didnt change anything on the situation and the driver has no settings to play around with. Thank you for taking your time to help me out here.