DisplayLink Forum - View Single Post - Dell D6000 USB-C <> HDMI problem

ManSurfingOnLifeBuoy · 06-23-2022, 03:50 PM

I've been having problems with my Ethernet since the last Windows Update (3 weeks ago).
Didn't have time to look for a solution and I was able to connect through WiFi.

But yesterday and today, I had time to work on that problem.
Try this, and this and that.

So this morning I thought that maybe this could be the Docking Station.
So I uninstalled DisplayLink Graphics (USB and Display) in Control Panel/Uninstall Program, then I ran DisplayLink Installation Cleaner 9.1.1462.exe + Rebooted.

Previously I was using Version: 10.1.2762.0, then Version: 10.1.2875.0, and the only problem I encounter was that sometimes, I had to plug-unplug-plug-unplug a couple of times to get the third monitor to display the right things. Some times, it took 25min to get there but I always did get there.

This morning I downloaded and installed Version: 10.2.6943.0 + Rebooted.
No can do.
And nothing else is connected to the docking station.
Started with only one monitor, then two and then the third one.
The third monitor doesn't want to cooperate.
I flipped the connections and that monitor was perfectly fine on the second connection and now it was the second monitor on third connection that doesn't want to turn on.
Same thing if I flip the other connection (first monitor with thirds).

I have a DELL G2410 as a center monitor (a bit older) and 2 E2414HT on each side.
I plugged 2 DisplayPort to HDMI in the back of the D6000.
I use 3 DVI to HDMI cable from the monitors.
The third connection is directly in the HDMI slot on the D6000.
And that HDMI is the one that always make a problem.

The D6000 is connected to my LENOVO Carbon X1 on the USB-C (ThunderBolt) slot.
Processor Intel(R) Core(TM) i7-10710U CPU @ 1.10GHz 1.61 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points

Ethernet is 1Gbps, speakers are connected to the din connector and one passport external drive is connected to one USB, a camera and a keyboard too, on USB-A.
Nothing that can usually conflict with DL.

Like I said, I had 3 monitors working fine this morning and it supposed to be better with a newer driver but it seem not to be the case.

Need you guys !

Thanks in advance for your support.

Hi guys, just rolled back to DisplayLink-Dock-Driver_FF21H_WIN_10.1.2814.0_A04.EXE and it works fine with the three monitors perfectly showing everything.

I still have my Ethernet problem but it should be a Windows problem.

I'll stick to my old version for the moment.

Thanks anyway.

06-23-2022, 03:50 PM	#10
ManSurfingOnLifeBuoy Junior Member Join Date: Jun 2022 Posts: 1	Cannot display the third monitor on D6000 with latest driver downloaded this morning I've been having problems with my Ethernet since the last Windows Update (3 weeks ago). Didn't have time to look for a solution and I was able to connect through WiFi. But yesterday and today, I had time to work on that problem. Try this, and this and that. So this morning I thought that maybe this could be the Docking Station. So I uninstalled DisplayLink Graphics (USB and Display) in Control Panel/Uninstall Program, then I ran DisplayLink Installation Cleaner 9.1.1462.exe + Rebooted. Previously I was using Version: 10.1.2762.0, then Version: 10.1.2875.0, and the only problem I encounter was that sometimes, I had to plug-unplug-plug-unplug a couple of times to get the third monitor to display the right things. Some times, it took 25min to get there but I always did get there. This morning I downloaded and installed Version: 10.2.6943.0 + Rebooted. No can do. And nothing else is connected to the docking station. Started with only one monitor, then two and then the third one. The third monitor doesn't want to cooperate. I flipped the connections and that monitor was perfectly fine on the second connection and now it was the second monitor on third connection that doesn't want to turn on. Same thing if I flip the other connection (first monitor with thirds). I have a DELL G2410 as a center monitor (a bit older) and 2 E2414HT on each side. I plugged 2 DisplayPort to HDMI in the back of the D6000. I use 3 DVI to HDMI cable from the monitors. The third connection is directly in the HDMI slot on the D6000. And that HDMI is the one that always make a problem. The D6000 is connected to my LENOVO Carbon X1 on the USB-C (ThunderBolt) slot. Processor Intel(R) Core(TM) i7-10710U CPU @ 1.10GHz 1.61 GHz Installed RAM 16.0 GB (15.8 GB usable) System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points Ethernet is 1Gbps, speakers are connected to the din connector and one passport external drive is connected to one USB, a camera and a keyboard too, on USB-A. Nothing that can usually conflict with DL. Like I said, I had 3 monitors working fine this morning and it supposed to be better with a newer driver but it seem not to be the case. Need you guys ! Thanks in advance for your support. Hi guys, just rolled back to DisplayLink-Dock-Driver_FF21H_WIN_10.1.2814.0_A04.EXE and it works fine with the three monitors perfectly showing everything. I still have my Ethernet problem but it should be a Windows problem. I'll stick to my old version for the moment. Thanks anyway. Last edited by ManSurfingOnLifeBuoy; 06-23-2022 at 04:09 PM. Reason: Found a solution