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Old 05-23-2023, 11:59 AM   #4
KatarzynaCzaja
DisplayLink Tech Support
 
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Join Date: Apr 2020
Posts: 461
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Hello,

If you are having issues after updating to a higher version of the OS please make sure to check if the docking station/video adapter is detected under the USB bus. For instructions check:
My DisplayLink device does not work at all when connecting on macOS X

If the device is not detected, please powercycle the docking station. So unplug it from the computer and power for 15-30 seconds and re-plug power and the USB cable. Test if it is working.
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