View Single Post
Old 11-22-2023, 07:52 PM   #6
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Default

Quote:
Originally Posted by Grashkis View Post
Hey thanks for the response. Not sure what ALT mode is but I have done all of those things you mention. Even when just one monitor is connected with a displayport cable via the dock it disconnects. I guess the last otpion would be to send my crash zip to the support team. Suprised no one has expeirenced this yet.
Hello,
As you mention the app is closing and you need to start it again, it sounds like some kind of error is taking place.
If you haven't yet, could you please follow the details in https://support.displaylink.com/know...ticles/755301?
This will send the right information to our tech support in touch with the development team to progress it.
Many thanks,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote