Hello,
I have the same issue on my pc. Third time it happens and this time, impossible to get my dual screen back.
Install is ok but when we plug the usb cable, nothing happens. Going to device manager show no usb product but the device manager keeps refreshing every 5 seconds. Disconnect the product stops the refresh. When no driver is installed Windows 7 recognize the product the doesn't find any driver.
We tried, uninstall/install, change usb cable, change usb port, go back to previous software. No driver update for my video card available (core i5, HD graphic 2000).
Here is my log file.
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