Quote:
Originally Posted by scugulu
Hello,
Finally, I was able to solve this problem on our laptops.
With the latest Bios version of the HP Elitebook x360 1030 G2 they added a new option :
Enable High Resolution mode when connected to a USB-C DP alt mode dock
By default, this option is enabled, i disabled it on the computer With the problem and did a Full Reset of the laptop (Hold power button for 20 seconds), after that the problem didn't come until now. It seems to be solved.
I also tried to enable it on another laptop who didn't have this problem before and I started to have these issues also on it, after I did the same manipulation (disable the option + reset the laptop) the problem didn't come.
I Hope it's simply that but for the moment it looks like.
Have a nice day
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That option forces the dock USB features to USB2 so you should have much better performance generally speaking as well.
Regards, Alban