Hello,
Thank you for reaching out to us on the forum.
Could you please follow
this link and gather log files for me? They will be needed for further analysis.
In case if you would like to contact us by email please send the log files with your description to this email address:
technical_enquiries@displaylink.com
This will allow us for more clear and direct contact but if you wish we may stay here on the forum.
Best regards,
Jakub