1) No display on external monitor(s) when connected,
Is this with any monitor? Does this happen after a certain event? (i.e. upgrade between DisplayLink drivers?
These docks are connected to ViewSonic Displays of the same model. Doesn't happen between driver upgrades but typically happens when the user starts up from a cold boot or from sleep (where the external monitor is the main display). Disconnecting and reconnecting the cable seems to resolve the issue most of the time. There have also been times where the external display does not show up when the system is booted up without the dock connected and later the dock being connected.
2) Flashing and Screen flickering between the native display and the external display(s)
Does this happen with the radmin software uninstalled?
Have not tried this as the Radmin software is a mandatory software package we use for remote support and pc control. I will test this and let you know.
Does this happen on all USB ports on the Helix and it's keyboard dock?
Not sure. Will test and get back to you.
"USB dock disconnecting and reconnecting"
Does this happen with 7.7 M0 and the latest Helix BIOS installed?
it seems to be an issue for all DisplayLink driver versions, including 7.7 M0 and the latest Helix BIOS 1.27 installed.
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