DisplayLink Forum - View Single Post - Asus Varidrive with Asus Zenbook Touch UX31A Display issue

JamesH · 08-19-2013, 06:51 PM

Hi,

Asus are now aware of this issue which is that the serial number is not programmed on your docks. As a result the device is coming up in a test mode hence the white and black pattern.

Please return these docks to Asus for a replacement stating that the serial number has not been programmed.

https://www.asus.com/support/Service...All-Countries/

Feel free to quote me if needs be.

Thanks,
James

08-19-2013, 06:51 PM	#10
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Asus are now aware of this issue which is that the serial number is not programmed on your docks. As a result the device is coming up in a test mode hence the white and black pattern. Please return these docks to Asus for a replacement stating that the serial number has not been programmed. https://www.asus.com/support/Service...All-Countries/ Feel free to quote me if needs be. Thanks, James Last edited by JamesH; 08-20-2013 at 09:16 AM.