Hi Display Link Support
I just got my new Wavlink UG69PD2 dock.
Setup:
- Macbook Air M1 Big Sur 11.1
- Samsung 4k TV connected with HDMI
- Acer Monitor connected with HDMI
- Display Link Manager latest
Issue:
When I connect the two displays to the dock and start the app, the two external displays are being mirrored. I have uninstalled and reinstalled the app several times. I have restarted the laptop several times however the problem still persist.
I have checked the settings and mirror display is not selected. In the arrangement section I only see 2 screens, 1 for the mac and 1 for both the tv and monitor.
I tried also tried a samsung 4k monitor which is being detected and the backlight starts up but the display remains blank
I don't know what else to do and I cannot make the external displays work no matter what. Any help comment or suggestion will be greatly appreciated.
Thank you