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Old 05-31-2019, 05:13 PM   #2
AlbanRampon
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Join Date: Sep 2015
Location: Cambridge, UK
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Hello Zaxxeh,

This message comes from the DisplayLink software but is not about the DisplayLink software. The technology relies on USB as a way to transport the information. If the message is displayed, it means your computer USB Host Controller driver is known to have bugs which will affect USB traffic, and therefore your experience of the product.

We can look into that with the log files. The last link in my forum signature indicates where to get the tool and how to use it to give all the diagnostic information.

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
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