Quote:
Originally Posted by LasseT
Same problem here.
MS surface Pro 7+, prokord USB-C Dual 4K with 2 Andersson EM3271QHD displays
With the latest driver (11.2) it often resolves with black displays with a cursor after waking up, which forces me to restart the computer.
With the driver 11.1 it only forces me to restart the dock, which is less of a problem.
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Hello, would you be able to contact our support directly and forward them detailed problem description - model of the monitors, how everything is connected and logfiles?
Instructions to gather logfiles are available here:
How can I report Windows issues to DisplayLink?