Quote:
Originally Posted by Richard0312
When I try to run the driver update I get a "DisplayLink Graphics is already up to date" message. Power settings for USB3 and PCI Express are already turned off for both plugged in and on battery. Have rebooted laptop several times - still keeps happening.
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Can you please run our Installation Cleaner to make sure that there are no lefovers from previous installs that could cause issues?
Follow this article to do so:
Cannot upgrade or uninstall DisplayLink software
Then try to install the most recent driver again.
Quote:
Originally Posted by Gabe
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Would you be able to provide us with logfiles gathered right after the issue happens on one of the docks and computers?
How can I report Windows issues to DisplayLink?
Also, did you have a chance to check the PCIe LSPM and USB 3 Link PM from my above post?