Hello,
Thank you for reaching out to us here on the forum.
May you please gather log files for me and alongside with your description, please send it to our email address:
technical-enquiries@synaptics.com
Thanks to it we will be able to communicate faster and speed up the supporting process. Here is the guide on how to gather log files:
https://support.displaylink.com/know...to-displaylink
Kind regards,
Jakub