DisplayLink Forum - View Single Post - USB 3.0 ports running at USB 2.0 on Mac

HectorLarks1 · 06-03-2020, 07:03 PM

Jakub,

Thanks for your reply. I got it all sorted out. I realized that the cable from the laptop to the docking station was a USB-C cable but it was NOT a thunderbolt cable. I realized that I swapped it a while ago, and thats when the issues started. I didn't connect the two because I didn't have hard drives plugged in and wasn't using the ethernet connection. I went back to the box (still kept it) and found the thunderbolt cable. I swapped the cable and now everything is working as expected. All my USB 3.0 devices registered and I'm getting 500Mbps+ on the ethernet port.

I did not upgrade to 5.2.4 drivers. I tried that a few weeks ago and ended up with mirrored display without being able to extend the display. The beta app fixed that but I lost clamshell ability so I rolled back to 5.2.1.

06-03-2020, 07:03 PM	#3
HectorLarks1 Junior Member Join Date: Jun 2020 Posts: 6	Jakub, Thanks for your reply. I got it all sorted out. I realized that the cable from the laptop to the docking station was a USB-C cable but it was NOT a thunderbolt cable. I realized that I swapped it a while ago, and thats when the issues started. I didn't connect the two because I didn't have hard drives plugged in and wasn't using the ethernet connection. I went back to the box (still kept it) and found the thunderbolt cable. I swapped the cable and now everything is working as expected. All my USB 3.0 devices registered and I'm getting 500Mbps+ on the ethernet port. I did not upgrade to 5.2.4 drivers. I tried that a few weeks ago and ended up with mirrored display without being able to extend the display. The beta app fixed that but I lost clamshell ability so I rolled back to 5.2.1.