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Old 02-19-2019, 02:26 PM   #1
flut1
Junior Member
 
Join Date: Feb 2019
Posts: 4
Default Large latency on monitors when using DisplayLink USB docking station

I'm having latency issues with my monitors hooked up to a DisplayLink certified USB dock. It's most noticeable when I play video, especially HD video on YouTube. However, the issue is also present in other applications. For example, my IDE (programming editor) is much slower to respond to input, and scrolling is laggy.

This is the hardware I'm using:

Docking Station: DK30A2DH Startech Dual-4K Docking Station
Monitors: 2x LG 27UD59-B
Laptop: Lenovo Yoga 900 13isk - 80MK
OS: Windows 10 Pro (64-Bit)

Some interesting observations:
  • Once I drag applications from my external monitors to my laptop monitor, they run smoothly. I can even put half of the window on my external monitor, and half on the internal. The internal half will run smoothly, while the other half lags.
  • My mouse pointer always seems very responsive, even over a laggy application

Here are the steps I tried, all of which didn't seem to help enough:
Attached are the logs from the DisplayLink windows support tool.
Attached Files
File Type: zip DL_Windows_Logs_20190219_161135.zip (1.87 MB, 1 views)
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