Hello,
I missed your message, I am sorry.
Would you please be able to provide the log files as described in my signature (3rd link) and post the ZIP file from the Customer Support Tool?
In order to progress, we need to setup a reproduction in house.
Could you try to add the following registry key, if you know how to do this?
I would like to gauge the impact.
Code:
Key: HKEY_LOCAL_MACHINE\SOFTWARE\DisplayLink\Core
Value: LowLatencyMouseCursor
Data: false
Data type: REG_SZ
Kind regards,
Alban