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Hermelin · 11-05-2015, 04:28 PM

I helped one of our customers to reinstall Windows 10 pro after I found a problem I could not find any solution for.
When Everything was installed again, same problem occured once again.

The problem is in Outlook 2013 on attachment click, Office document(Word and Excel) the previewer does not start.

The problem occured when I installed the dockingstation HP 3005pr that uses DisplayLink drivers.
After uninstalling the DisplayLink Core Software it worked again.
Installing DisplayLink software, the error appeared once again.

The version of DisplayLink I installed was, v7.9
Older versions will not even install on Win10 x64.

What can cause this error.
Please help!

11-05-2015, 04:28 PM	#1
Hermelin Junior Member Join Date: Nov 2015 Posts: 2	DisplayLink and Office 2013 previewer... I helped one of our customers to reinstall Windows 10 pro after I found a problem I could not find any solution for. When Everything was installed again, same problem occured once again. The problem is in Outlook 2013 on attachment click, Office document(Word and Excel) the previewer does not start. The problem occured when I installed the dockingstation HP 3005pr that uses DisplayLink drivers. After uninstalling the DisplayLink Core Software it worked again. Installing DisplayLink software, the error appeared once again. The version of DisplayLink I installed was, v7.9 Older versions will not even install on Win10 x64. What can cause this error. Please help!