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Search: Posts Made By: AlbanRampon
Forum: Windows Software 02-20-2018, 09:35 AM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Hello, This would probably be because, when...

Hello,

This would probably be because, when you have your laptop display panel enabled, it is used as the primary display (the one with the system tray icon next to the clock).
If, on the same...
Forum: Windows Software 12-14-2017, 02:25 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Hello, We've updated the FAQ but not this...

Hello,

We've updated the FAQ but not this thread.
Intel recognised and fixed their bug.

The first fixed driver is...
Forum: Windows Software 12-16-2016, 03:45 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Unhappy Good afternoon, Microsoft confirmed to me...

Good afternoon,

Microsoft confirmed to me the issue lies with the graphics driver.
They have created a bug report to Intel about this.
The reference of the bug from MS to Intel, should you...
Forum: Windows Software 12-07-2016, 01:05 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Hello CML, Windows 10 v1607 is a new...

Hello CML,

Windows 10 v1607 is a new operating system. It looks like v1511, it is also called 10 but it is a different OS, with a different graphics subsystem. Whether your GPU vendor and the...
Forum: Windows Software 12-05-2016, 01:43 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Hi CML, I don't know if it's in direct relation...

Hi CML, I don't know if it's in direct relation to WDDM version. However, that gave me an indication of what the the driver was designed for.
Forum: Windows Software 12-02-2016, 02:58 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Hello CML, That version predates Windows 10...

Hello CML,

That version predates Windows 10 Anniversary Update by too much to support it.
The hint is the version number starts with 10. A driver made for the initial Windows 10 (WDDM 2.0) would...
Forum: Windows Software 12-02-2016, 02:58 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Hello CML, That version predates Windows 10...

Hello CML,

That version predates Windows 10 Anniversary Update by too much to support it.
The hint is the version number starts with 10. A driver made for the initial Windows 10 (WDDM 2.0) would...
Forum: Windows Software 12-02-2016, 02:01 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Hello N@UT, The fix as it stands today is...

Hello N@UT,
The fix as it stands today is getting graphics drivers supporting the indirect display driver model.
This will come from the graphics card vendor, unless Microsoft discovers something...
Forum: Windows Software 12-02-2016, 02:01 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Hello N@UT, The fix as it stands today is...

Hello N@UT,
The fix as it stands today is getting graphics drivers supporting the indirect display driver model.
This will come from the graphics card vendor, unless Microsoft discovers something...
Forum: Windows Software 12-01-2016, 04:02 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Good afternoon Kalman, The old driver is not...

Good afternoon Kalman,

The old driver is not expected to work because this is a new OS feature in Windows 10 Anniversary Update. Therefore the driver would never have supported this.
In previous...
Forum: Windows Software 12-01-2016, 08:09 AM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Hello everyone, I asked Microsoft last night...

Hello everyone,

I asked Microsoft last night and they haven't yet received the feedback from the graphics card vendors.
The graphics card vendor should have implemented OpenGL for indirect...
Forum: Windows Software 11-16-2016, 10:50 AM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow I got an update from Microsoft. The graphics card...

I got an update from Microsoft. The graphics card vendor should have implemented the new support in their drivers for the Anniversary Update.

Could you please post the result of the following...
Forum: Windows Software 10-24-2016, 11:47 AM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Hi Deon, The PCB thing wasn't part of...

Hi Deon,
The PCB thing wasn't part of DesignSpark Electrical software linked but another one I downloaded it and ran the PCB 3D rendering. It struggled for about 3s and then was smooth on my Surface...
Forum: Windows Software 10-12-2016, 05:56 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Deon, Would you please be able to post a zip...

Deon,
Would you please be able to post a zip with a project for DesignSpark?
Nobody else will be able to download the zip.
When I open the tool, there is nothing. I have tried adding components on...
Forum: Windows Software 10-12-2016, 05:22 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Good afternoon, The primary monitor is the...

Good afternoon,

The primary monitor is the one with the system tray icons.
To change the primary monitor, simply right-click on the desktop, then select Display settings, then click on the...
Forum: Windows Software 10-12-2016, 01:50 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Hello Carsten, and all, I have a question. ...

Hello Carsten, and all,

I have a question.
When you boot, what display is the primary?
If going through the Indirect Display engine, could you please try to make the laptop monitor primary, then...
Forum: Windows Software 10-11-2016, 09:58 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Hi Deon, I was trying to get the software...

Hi Deon,

I was trying to get the software from them to get a repro for debugging. After providing me with a link which doesn't work as it's a login wall, a "technical manager" told me to get...
Forum: Windows Software 10-07-2016, 08:23 AM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Hello Deon, I'm delighted to report I...

Hello Deon,

I'm delighted to report I received a reply from XYZ Printing very quickly.

Would you please be able to run our customer support tool and post the resulting ZIP file?
My signature...
Forum: Windows Software 10-06-2016, 12:00 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Thank you, I wrote to XYZ. I haven't seen the...

Thank you, I wrote to XYZ. I haven't seen the logs or answer to the questions so we'll see what we can do without...
Before the Windows 10 v1607, the operating system and graphics were different....
Forum: Windows Software 10-05-2016, 05:34 PM
Replies: 42
Views: 140,413
Posted By AlbanRampon
Arrow Hello, We have noticed an issue with...

Hello,

We have noticed an issue with graphics card capability enumeration. DisplayLink does not compute so we don't do the OpenGL, the primary graphics card does the work.

Do you have a multi...
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