Forum: Mac Software
08-04-2022, 08:32 AM
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Replies: 2
Views: 171
Hello,
If you connect the monitor via...
Hello,
If you connect the monitor via Micro-HDMI connection then it works like a any regular monitor which will not go through DisplayLink Manager. Also this monitor mixes two technologies - one...
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Forum: Mac Software
08-02-2022, 11:06 AM
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Replies: 1
Views: 254
Hello,
If your monitor is running through...
Hello,
If your monitor is running through correct video port, at supported resolution etc it should be fine.
Can you please tell me what is the DisplayLink powered device that you have exactly?
...
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Forum: Windows Software
07-26-2022, 09:39 AM
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Replies: 1
Views: 223
Hello,
Can you please tell me how many...
Hello,
Can you please tell me how many monitors are connected to the docking station and if you connect a different monitor to the HDMI port does it work or is it just this one monitor that is...
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Forum: Mac Software
07-26-2022, 09:14 AM
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Replies: 1
Views: 213
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Forum: Mac Software
07-25-2022, 12:22 PM
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Replies: 1
Views: 451
Hello,
If the monitors were ever rotated or...
Hello,
If the monitors were ever rotated or are rotated now please follow the steps below and reset them. Then connect everything the way it was - if you are using rotation please rotate the...
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Forum: Windows Software
07-14-2022, 08:36 AM
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Replies: 3
Views: 349
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Forum: Windows Software
07-14-2022, 07:57 AM
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Replies: 2
Views: 274
Hello,
Because of the way this docking...
Hello,
Because of the way this docking station is confirgured you will always get audio through the rear audio jack and there is unfortunately no way to disable that audio jack. So if you connect...
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Forum: Mac Software
07-12-2022, 07:41 AM
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Replies: 1
Views: 289
Hello,
Unfortunately in macOS we do not have...
Hello,
Unfortunately in macOS we do not have support for color calibration.
We have added f.lux support in the latest driver but any type of color calibration is not supported at this time.
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Forum: Mac Software
07-11-2022, 09:34 AM
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Replies: 5
Views: 883
You can share the files with us by sending an...
You can share the files with us by sending an email directly to technical-enquiries@synaptics.com
As previously we will need more detailed problem description and more details about your setup...
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Forum: Mac Software
07-11-2022, 09:28 AM
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Replies: 1
Views: 342
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Forum: Mac Software
07-11-2022, 09:19 AM
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Replies: 2
Views: 942
Hello,
I will have to analise the...
Hello,
I will have to analise the information our driver produces therefore I would appreciate if you could collect and share the logfiles. Please follow the instructions here...
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Forum: Windows Software
07-11-2022, 09:01 AM
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Replies: 6
Views: 984
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Forum: Windows Software
07-11-2022, 08:53 AM
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Replies: 1
Views: 361
Hello Craig,
DisplayLink drivers are not...
Hello Craig,
DisplayLink drivers are not built into the OS and devices powered by DisplayLink technology also require drivers. Those cam be installed manually by downloading the installation files...
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Forum: Mac Software
06-08-2022, 08:21 AM
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Replies: 4
Views: 553
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Forum: Mac Software
06-07-2022, 11:34 AM
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Replies: 5
Views: 3,630
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Forum: Mac Software
06-06-2022, 11:34 AM
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Replies: 2
Views: 505
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Forum: Mac Software
06-06-2022, 11:32 AM
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Replies: 7
Views: 1,335
Can you try for testing purposes disable...
Can you try for testing purposes disable temporarily FielVault (https://support.apple.com/pl-pl/HT204837) and check if the screens work when you first start the Mac in the login screen?
What...
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Forum: Mac Software
06-03-2022, 10:22 AM
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Replies: 7
Views: 1,335
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Forum: Mac Software
06-03-2022, 09:37 AM
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Replies: 4
Views: 553
Hello,
Are you using the KVM Switch to...
Hello,
Are you using the KVM Switch to swtich between these two computers while docked?
Can you please tell me if you connect the dock directly into the MacBook do your monitors work as expected...
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Forum: Windows Software
06-03-2022, 09:34 AM
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Replies: 1
Views: 514
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Forum: Mac Software
06-02-2022, 12:36 PM
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Replies: 7
Views: 844
Hello,
Are you both able to use the iPad as...
Hello,
Are you both able to use the iPad as an external monitor even with DisplayLink connected and running but are unable to use the keyboard/mouse with it?
Can you please gather logfiles...
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Forum: Mac Software
06-02-2022, 09:11 AM
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Replies: 3
Views: 638
Can you please tell me what is the brand and...
Can you please tell me what is the brand and model of the docking station or adapter that you have exactly?
A link to an online store will also work for identification.
If you are using...
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Forum: Mac Software
06-02-2022, 09:05 AM
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Replies: 5
Views: 883
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Forum: Mac Software
06-02-2022, 07:02 AM
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Replies: 7
Views: 1,335
Hello,
Can you please tell me what is your...
Hello,
Can you please tell me what is your DisplayLink powered device exactly?
What if your Mac exactly?
And based on what you wrote - I would like to just make sure, you are using a single...
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Forum: Mac Software
06-01-2022, 10:48 AM
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Replies: 16
Views: 3,551
Can you please share what is the DisplayLink...
Can you please share what is the DisplayLink powered docking station that you are using?
How the two monitors are connected exactly?
Have you had a chance to test driver 1.7 with your setup and...
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