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Search: Posts Made By: Johngibson
Forum: Windows Software 10-13-2015, 05:52 PM
Replies: 37
Views: 43,846
Posted By Johngibson
James, I did as you requested, removed...

James,

I did as you requested, removed wireless mouse receiver from dock, connected a wired mouse, rebooted. The dock froze in about 7 minutes, perhaps stayed connected slightly longer than...
Forum: Windows Software 10-09-2015, 10:45 PM
Replies: 37
Views: 43,846
Posted By Johngibson
Will do

Thanks for the contact! I have tried 5 different cables but am certainly open to purchasing exactly what you recommend. Please let me know the SKU's and I will move from there.
Forum: Windows Software 10-09-2015, 03:07 PM
Replies: 37
Views: 43,846
Posted By Johngibson
Reply Please?

Can Someone please offer and update or plan of attack?
Forum: Windows Software 10-07-2015, 05:53 PM
Replies: 37
Views: 43,846
Posted By Johngibson
James...any updates??? PLEASE? I really need...

James...any updates??? PLEASE? I really need resolution and have complied with all your requests and ideas
Forum: Windows Software 09-28-2015, 02:23 PM
Replies: 37
Views: 43,846
Posted By Johngibson
James....we are pushing a month on this issue, I...

James....we are pushing a month on this issue, I truly appreciate your efforts, but I am still unable to utilize 2 monitors on this and the other dock I have tried. Are you able to see if there is a...
Forum: Windows Software 09-23-2015, 06:36 PM
Replies: 37
Views: 43,846
Posted By Johngibson
The label states: LUXSHARE-ICT Looks...

The label states:

LUXSHARE-ICT

Looks like the model # is L56D3003-R(B)
Forum: Windows Software 09-22-2015, 08:14 PM
Replies: 37
Views: 43,846
Posted By Johngibson
Another picture

James...another picture of the adapter just to show you it is identical to that which you suggested.
Forum: Windows Software 09-22-2015, 06:18 PM
Replies: 37
Views: 43,846
Posted By Johngibson
Adapter does not help

James,

Re-tried the DisplayPort to DVI adapter, dock worked for about 3-4 minutes then crashed...same behavior as previous. Have attached a picture of the adapter so you know I am sincere. :(
Forum: Windows Software 09-22-2015, 05:54 PM
Replies: 37
Views: 43,846
Posted By Johngibson
James, I purchased one of these early on in...

James,

I purchased one of these early on in my troubleshooting process. At that time it did not resolve any if the issues...however I will dig it out and try it again and report my findings.
Forum: Windows Software 09-21-2015, 02:21 PM
Replies: 37
Views: 43,846
Posted By Johngibson
James....can you please provide an update?

James....can you please provide an update?
Forum: Windows Software 09-18-2015, 01:51 PM
Replies: 37
Views: 43,846
Posted By Johngibson
James...Any feedback? This issue has been...

James...Any feedback? This issue has been open/unresolved for some time and I really need to get my 2 monitors working. Again, this issue has been manifesting across 2 different manufacturers of...
Forum: Windows Software 09-16-2015, 08:48 PM
Replies: 37
Views: 43,846
Posted By Johngibson
No-Luck, acts same

James,

I installed 7.9 M2 on a DELL E7250 running windows 7. This machine has never had Displaylink ever previously installed. Install completed, connected HP3005PR with same two DELL monitors. ...
Forum: Windows Software 09-14-2015, 03:32 PM
Replies: 37
Views: 43,846
Posted By Johngibson
James, Interesting development...I borrowed...

James,

Interesting development...I borrowed a Targus ACP70USZ from a friend to try. I wanted to see if the results were different. Low and behold both attached monitors (and my PC monitor) work...
Forum: Windows Software 09-11-2015, 05:25 PM
Replies: 37
Views: 43,846
Posted By Johngibson
James...any updates or activities you want me to...

James...any updates or activities you want me to try?

FYI another interesting development. I used one of the USB ports on the front of the HP3005pr to plug in a thumb drive. This also caused...
Forum: Windows Software 09-10-2015, 06:53 PM
Replies: 37
Views: 43,846
Posted By Johngibson
Thank you James

Thank you James
Forum: Windows Software 09-10-2015, 02:17 PM
Replies: 37
Views: 43,846
Posted By Johngibson
James...Any new ideas to try out? I will gladly...

James...Any new ideas to try out? I will gladly try any beta drivers etc. and give you meaningful feedback to work towards a solution. Thanks!
Forum: Windows Software 09-09-2015, 04:11 PM
Replies: 37
Views: 43,846
Posted By Johngibson
Any updates?

*******************
My productivity is very low without my second dock monitor working. I have used 2 monitors for many years, please let me know if you have any other ideas or what your findings...
Forum: Windows Software 09-08-2015, 06:15 PM
Replies: 37
Views: 43,846
Posted By Johngibson
Unhappy Still the same

Hello, I backed up my Registry, then deleted both keys as you directed. After a reboot, some basic display settings were gone (as you would expect). Connected dock with monitor on the HDMI port...
Forum: Windows Software 09-05-2015, 05:40 PM
Replies: 37
Views: 43,846
Posted By Johngibson
Reply with info

My PC is a Samsung Samsung ATIV XE700T1C-A01US

I have tried 3 different monitors, with various direct connections, DVI, Displayport, and HDMI. All behave the same way regardless of cables used,...
Forum: Windows Software 09-03-2015, 06:15 PM
Replies: 37
Views: 43,846
Posted By Johngibson
Also tried all listed troubleshooting ideas

BTW...I wanted to let you know that I also tried all the ideas Displaylink has listed here: ...
Forum: Windows Software 09-03-2015, 02:22 PM
Replies: 37
Views: 43,846
Posted By Johngibson
Advanced options output

I re-ran the debug tool with advanced options turned on. When it was gathering information I attached the Displayport monitor, near the end of the support tool data gathering, the dock monitors...
Forum: Windows Software 09-03-2015, 02:04 PM
Replies: 37
Views: 43,846
Posted By Johngibson
Another piece of information

Also to offer additional information...Yes I know that the 3005PR does have an older version of Displaylink on its internal memory. I have ensured that this (and other) older versions of Displaylink...
Forum: Windows Software 09-03-2015, 01:59 PM
Replies: 37
Views: 43,846
Posted By Johngibson
New file attached

Sorry...I zipped the log files in my in my initial post. Please see the output file here.
Forum: Windows Software 09-03-2015, 01:53 PM
Replies: 37
Views: 43,846
Posted By Johngibson
Files attached

Thanks for the quick reply...I believe that I did attach the output of the tool to my initial post. If you need something different, please just let me know, but everything should be in the attached...
Forum: Windows Software 09-02-2015, 11:23 PM
Replies: 37
Views: 43,846
Posted By Johngibson
Lightbulb Windows 10 - tried 2 new docks - monitors disconnect when 2 external monitors connect

I have been battling dock failures for over a week now. Same issue exhibits on 2 new docks (Toshiba Dynadock USB 3.0, and currently on HP 3005PR).

All windows updates installed, Displaylink...
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