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Forum: Windows Software

12-09-2013, 08:43 AM

Replies: 25

Toshiba Dynadock, Qosmio, latest drivers upgrade --> black display

Views: 58,369

Posted By JamesH

Hi, Sorry - I thought this was fixed - I'm...

Hi,

Sorry - I thought this was fixed - I'm onto this now.

@nedra, please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

Forum: Windows Software

11-27-2013, 02:14 PM

Replies: 25

Toshiba Dynadock, Qosmio, latest drivers upgrade --> black display

Views: 58,369

Posted By JamesH

Hi, My previous point was that the issue...

Hi,

My previous point was that the issue which has been fixed is identical to this issue so I expect this issue to be fixed as well.

Thanks,
James

Forum: Windows Software

11-27-2013, 08:45 AM

Replies: 25

Toshiba Dynadock, Qosmio, latest drivers upgrade --> black display

Views: 58,369

Posted By JamesH

Hi, Thanks for trying - I've checked and...

Hi,

Thanks for trying - I've checked and this looks like another issue that is fixed in the next release due out in the first half of December.

Thanks,
James

Forum: Windows Software

11-25-2013, 03:58 PM

Replies: 25

Toshiba Dynadock, Qosmio, latest drivers upgrade --> black display

Views: 58,369

Posted By JamesH

Hi, Do you still get this issue if disable...

Hi,

Do you still get this issue if disable the Nvidia GPU in the BIOS?

Thanks,
James

Forum: Windows Software

11-18-2013, 04:21 PM

Replies: 25

Toshiba Dynadock, Qosmio, latest drivers upgrade --> black display

Views: 58,369

Posted By JamesH

Hi, Can you try these steps? 1. Disconnect...

Hi,

Can you try these steps?
1. Disconnect Dynadock
2. Un-install DisplayLink software
3. Run the cleaner tool from here:
http://www.displaylink.com/support/ticket.php?id=297
4. Install...

Forum: Windows Software

11-13-2013, 03:30 PM

Replies: 25

Toshiba Dynadock, Qosmio, latest drivers upgrade --> black display

Views: 58,369

Posted By JamesH

Hi, Can you upgrade the Nvidia graphics...

Hi,

Can you upgrade the Nvidia graphics driver?

Thanks,
James

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