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Forum: Windows Software

08-12-2013, 07:02 PM

Replies: 23

Failed to Initialize D3D 9 Device

Views: 23,045

Posted By JamesH

Hi, Which game are you trying to run? ...

Hi,

Which game are you trying to run?

Please attach the debug logs:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

Forum: Windows Software

08-11-2013, 03:46 PM

Replies: 23

Failed to Initialize D3D 9 Device

Views: 23,045

Posted By JamesH

Hi, Nothing yet - will be in touch when we...

Hi,

Nothing yet - will be in touch when we have a fix.

Thanks,
James

Forum: Windows Software

07-25-2013, 08:24 AM

Replies: 23

Failed to Initialize D3D 9 Device

Views: 23,045

Posted By JamesH

Hi, Thanks - I've raised this internally for...

Hi,

Thanks - I've raised this internally for further investigation.

Thanks,
James

Forum: Windows Software

07-24-2013, 10:12 PM

Replies: 23

Failed to Initialize D3D 9 Device

Views: 23,045

Posted By JamesH

Hi, Can you post the version of the Intel...

Hi,

Can you post the version of the Intel graphics driver that you upgraded to?

Thanks,
James

Forum: Windows Software

07-24-2013, 04:50 PM

Replies: 23

Failed to Initialize D3D 9 Device

Views: 23,045

Posted By JamesH

Hi, Can you update the Intel graphics driver...

Hi,

Can you update the Intel graphics driver to the latest available?

Also what other Games display the same error message?

Thanks,
James

Forum: Windows Software

07-19-2013, 02:37 PM

Replies: 23

Failed to Initialize D3D 9 Device

Views: 23,045

Posted By JamesH

Hi, OK, please attach the logs as described...

Hi,

OK, please attach the logs as described here:
http://www.displaylink.com/support/ticket.php?id=269

Also let me know what mode your displays are in (Extend/Mirror/Set as Main Monitor).
...

Forum: Windows Software

07-17-2013, 10:12 AM

Replies: 23

Failed to Initialize D3D 9 Device

Views: 23,045

Posted By JamesH

Hi, Stopping the DisplayLinkManager service...

Hi,

Stopping the DisplayLinkManager service before gaming might be an option.

Let me know if this works.

Thanks,
James

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