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Search: Posts Made By: JakubDabrowski
Forum: Mac Software 09-15-2021, 08:39 AM
Replies: 3
Views: 172
Posted By JakubDabrowski
Hi ForeverGolf, Could you in that case...

Hi ForeverGolf,

Could you in that case gather log files for me with this guide (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)?

Please...
Forum: Mac Software 09-13-2021, 09:26 AM
Replies: 3
Views: 172
Posted By JakubDabrowski
Hello ForeverGolf, Thank you for posting on...

Hello ForeverGolf,

Thank you for posting on our forum.

Please run this script in the terminal as a command. It will reset display settings and restore display persistence. It should allow to...
Forum: Mac Software 09-13-2021, 09:06 AM
Replies: 25
Views: 9,464
Posted By JakubDabrowski
Hello, Here is the new link for you, please...

Hello,

Here is the new link for you, please try with it: https://synaptics.com/products/displaylink-graphics/downloads/macOS-display-persistence-reset

Best regards,
Jakub
Forum: Mac Software 08-25-2021, 12:02 PM
Replies: 1
Views: 379
Posted By JakubDabrowski
Hello timlee.jy, Thank you for posting on...

Hello timlee.jy,

Thank you for posting on our forum.

Dear users,

Thank you for posting on our forum.

I am unable to analyze the issue without the log files. Please gather them by using...
Forum: Mac Software 08-25-2021, 09:16 AM
Replies: 12
Views: 2,213
Posted By JakubDabrowski
Dear users, Thank you for posting on our...

Dear users,

Thank you for posting on our forum.

As we are unable to analyze the issue without log files I would like to encourage you to gather them by using this guide...
Forum: Mac Software 08-23-2021, 10:43 AM
Replies: 7
Views: 1,573
Posted By JakubDabrowski
Hello Gouldan123, Thank you for posting on...

Hello Gouldan123,

Thank you for posting on our forum.

May you please follow this guide (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)...
Forum: Windows Software 08-19-2021, 11:53 AM
Replies: 2
Views: 226
Posted By JakubDabrowski
Hello Erik, Thank you for your feedback. ...

Hello Erik,

Thank you for your feedback.

We have also encountered this issue and our engineers are already working on it within our internal ticket.

Unfortunately, I do not have any ETA yet...
Forum: Mac Software 08-06-2021, 01:19 PM
Replies: 8
Views: 916
Posted By JakubDabrowski
Hello, Thank you for your patience. ...

Hello,

Thank you for your patience.

Simply speaking, any of these devices (https://www.displaylink.com/products/find?cat=1&res=3840x2160&num=2) should be sufficient for your needs.

The one...
Forum: Mac Software 08-06-2021, 01:11 PM
Replies: 4
Views: 1,085
Posted By JakubDabrowski
Hello, Thank you for posting on our forum. ...

Hello,

Thank you for posting on our forum.

Even if we understand you wish to use at least one display rotated, multiple display support does not require rotation for most users who use two or...
Forum: Mac Software 07-29-2021, 12:16 PM
Replies: 5
Views: 509
Posted By JakubDabrowski
Hello donmontalvo, Thank you for your...

Hello donmontalvo,

Thank you for your feedback on that.

If you have not seen one of our newer FAQs about deploying DisplayLink on MacOS with Jamf you can click on that link....
Forum: Mac Software 07-29-2021, 12:11 PM
Replies: 8
Views: 916
Posted By JakubDabrowski
Hello Szpoti, Thank you for posting on our...

Hello Szpoti,

Thank you for posting on our forum.

May you please tell me what resolution you would like to have on your two external displays and what ports you would like to use?

Kind...
Forum: Mac Software 07-29-2021, 07:16 AM
Replies: 1
Views: 225
Posted By JakubDabrowski
Hello herc, Thank you for posting on our...

Hello herc,

Thank you for posting on our forum.

Did you try making one of your bigger screens a primary one? You can do it by dragging your white bar from Macbook Air display to one of the...
Forum: Mac Software 07-12-2021, 08:22 AM
Replies: 8
Views: 1,291
Posted By JakubDabrowski
Dear users, Thank you very much for your...

Dear users,

Thank you very much for your feedback about 2nd Monterey BETA release.

We were able to also reproduce this issue in our office and our engineers are already working on resolving...
Forum: Mac Software 06-23-2021, 09:58 AM
Replies: 23
Views: 7,540
Posted By JakubDabrowski
Dear users, In order to properly analyze...

Dear users,

In order to properly analyze your issues, please follow my recommendations from my 1st post in this topic.

Without log files and more elaborated description of the issue we are...
Forum: Mac Software 06-18-2021, 11:50 AM
Replies: 23
Views: 7,540
Posted By JakubDabrowski
Dear users, Thank you for informing us about...

Dear users,

Thank you for informing us about these issues on the newest MacOS version.

May you please gather log files for our engineering team? Thanks to it we will be able to analyze it and...
Forum: Mac Software 05-21-2021, 11:13 AM
Replies: 4
Views: 890
Posted By JakubDabrowski
Hello, Yes, you can run it on Catalina but...

Hello,

Yes, you can run it on Catalina but please make sure that you are using the newest DisplayLink Manager version ( https://www.displaylink.com/downloads/file?id=1697)

Best regards,
Jakub
Forum: Mac Software 05-20-2021, 09:53 AM
Replies: 4
Views: 890
Posted By JakubDabrowski
Hello DamoNomaD, Thank you for informing us...

Hello DamoNomaD,

Thank you for informing us about this problem here on the forum.

Yes, we do have an updated script that replaced the older one that you posted here. Please run the below steps...
Forum: Mac Software 05-20-2021, 09:48 AM
Replies: 1
Views: 499
Posted By JakubDabrowski
Hello Khaadu75, Thank you for informing us...

Hello Khaadu75,

Thank you for informing us about your issue.

To say something more about flickering issue I would need to verify log files. Please follow this guide...
Forum: Mac Software 05-20-2021, 09:43 AM
Replies: 1
Views: 536
Posted By JakubDabrowski
Hello JoshJ1, I would recommend elaborating...

Hello JoshJ1,

I would recommend elaborating on your issue and gathering log files from your computer with this guide....
Forum: Mac Software 05-20-2021, 09:39 AM
Replies: 7
Views: 1,936
Posted By JakubDabrowski
Hello DmitryAE, Thank you for reaching out...

Hello DmitryAE,

Thank you for reaching out to us here on the forum.

May you please follow this guide...
Forum: Windows Software 05-13-2021, 10:29 AM
Replies: 76
Views: 68,548
Posted By JakubDabrowski
Dear users, In order to help each of you...

Dear users,

In order to help each of you separately and analyze the issue to the best of our skills I would like to ask you to elaborate on your issue and contact us by email:...
Forum: Windows Software 04-27-2021, 04:40 AM
Replies: 15
Views: 5,747
Posted By JakubDabrowski
Hello Abenaki, Did you try downgrading your...

Hello Abenaki,

Did you try downgrading your Intel driver to the version I have mentioned in my previous message?

If not, please verify it and let me know afterwards.

Kind regards,
Jakub
Forum: Windows Software 04-22-2021, 10:34 AM
Replies: 15
Views: 5,747
Posted By JakubDabrowski
Hello, Thank you for reaching out to us here...

Hello,

Thank you for reaching out to us here on the forum.

Currently, we are working on a possible issue on 11th generation Tiger Lake GPU as the newest possible driver 9466 did cause some...
Forum: Mac Software 04-22-2021, 10:28 AM
Replies: 1
Views: 461
Posted By JakubDabrowski
Hello, Thank you for reaching out to us here...

Hello,

Thank you for reaching out to us here on the forum.

If you may, please follow guide over here and gather log files for me:...
Forum: Mac Software 02-19-2021, 08:22 AM
Replies: 2
Views: 2,173
Posted By JakubDabrowski
Hello, Thank you for reaching out to us here...

Hello,

Thank you for reaching out to us here on the forum.

May you please gather log files for me and alongside with your description, please send it to our email address:...
Showing results 1 to 25 of 164

 
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