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Forum: Mac Software 05-24-2018, 10:30 AM
Replies: 2
Views: 68
Posted By mlukaszek
What docks are these exactly? Can you use the...

What docks are these exactly? Can you use the support tool (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink) to capture machine details?
...
Forum: Mac Software 03-30-2018, 11:29 AM
Replies: 3
Views: 470
Posted By mlukaszek
Hi, Consider connecting the device though a...

Hi,

Consider connecting the device though a good quality, powered, USB hub. Issues like these could be an indication of the device not getting enough current from the host machine.

Cheers,...
Forum: Linux and Open Source 03-29-2018, 01:57 PM
Replies: 3
Views: 404
Posted By mlukaszek
But what are the symptoms exactly? Thanks, ...

But what are the symptoms exactly?

Thanks,
Michal
Forum: Linux and Open Source 03-29-2018, 01:38 PM
Replies: 6
Views: 463
Posted By mlukaszek
In order to find out if it's running with USB 2.0...

In order to find out if it's running with USB 2.0 or 3.0 speed, the easiest way is to use the command
lsusb -t

which, apart from visualising the device tree for USB devices, shows the speed -...
Forum: Linux and Open Source 03-19-2018, 03:09 PM
Replies: 1
Views: 262
Posted By mlukaszek
I would try this first:...

I would try this first: https://displaylink.org/forum/showthread.php?t=65990

Thanks,
Michal
Forum: Linux and Open Source 03-12-2018, 03:18 PM
Replies: 11
Views: 466
Posted By mlukaszek
No, they should be fine together. The rule for...

No, they should be fine together. The rule for setting the bConfigurationValue should only fire for devices which have configuration 2 by default, and it'd switch them to 1, allowing udl to see it -...
Forum: Linux and Open Source 03-12-2018, 10:31 AM
Replies: 11
Views: 466
Posted By mlukaszek
The driver we release for Linux only supports...

The driver we release for Linux only supports devices using newer chips than DL-1x5. As our release note states, support for older devices is provided by the Linux kernel community.

If you have...
Forum: Linux and Open Source 03-12-2018, 10:24 AM
Replies: 6
Views: 1,523
Posted By mlukaszek
Hi, Please try the 4.2 release. If it fails...

Hi,

Please try the 4.2 release. If it fails in similar way, please paste the make.log mentioned in the last line.

Thanks,
Michal
Forum: Linux and Open Source 03-09-2018, 01:21 PM
Replies: 11
Views: 466
Posted By mlukaszek
You don't need any other utilities. udl is a...

You don't need any other utilities. udl is a kernel space driver for DL-1x5 that does not need anything extra in userspace to expose a /dev/dri/cardX (DRM) node that can be then used by X modesetting...
Forum: Linux and Open Source 03-09-2018, 11:56 AM
Replies: 0
Views: 962
Posted By mlukaszek
Release: DisplayLink Software for Ubuntu 4.2

Hi guys,

We are happy to inform that a new release, DisplayLink Software for Ubuntu version 4.2 is out.

Changes include:

improved compatibility with newer kernel versions used in Ubuntu...
Forum: Linux and Open Source 03-09-2018, 11:48 AM
Replies: 0
Views: 523
Posted By mlukaszek
Exclamation FAQ: Screen freezes after opening an application, only a spinning wheel is visible

Hi,

On some systems, fairly recent X version is problematic with devices like DisplayLink's, i.e. you cannot add graphics devices dynamically, otherwise your screens can freeze after launching...
Forum: Linux and Open Source 03-09-2018, 07:51 AM
Replies: 11
Views: 466
Posted By mlukaszek
This device uses an older, DL-1x5 chip. You...

This device uses an older, DL-1x5 chip. You should not install DisplayLink driver for it, they are driven by kernel inbox "udl" module.

Some DL-1x5 devices have multiple USB configurations, and...
Forum: Mac Software 03-07-2018, 07:30 AM
Replies: 301
Views: 65,905
Posted By mlukaszek
Hi All, Another update from us....

Hi All,

Another update from us. Unfortunately the workaround is not working anymore, as you noticed. There have been more changes in the new beta for eGPU which the team is investigating further....
Forum: Linux and Open Source 02-23-2018, 07:03 AM
Replies: 6
Views: 463
Posted By mlukaszek
The device should give you 1 Gbit speed as it...

The device should give you 1 Gbit speed as it does under Windows. The Ethernet function is driven by kernel's built-in CDC-NCM driver.

What are the details of your setup? Does the device enumerate...
Forum: Linux and Open Source 02-16-2018, 09:52 AM
Replies: 7
Views: 627
Posted By mlukaszek
@boltbeard: your logs show you're running with: ...

@boltbeard: your logs show you're running with:
[ 0.000000] Secure boot enabled and kernel locked down

As with any DKMS-built module, evdi, which is a part of the driver package cannot be run...
Forum: Linux and Open Source 02-15-2018, 07:24 AM
Replies: 1
Views: 193
Posted By mlukaszek
Hi, Please make sure you've read this...

Hi,

Please make sure you've read this article:
https://support.displaylink.com/knowledgebase/articles/1181623-displaylink-ubuntu-driver-after-recent-x-upgrades

Logs can be captured with Linux...
Forum: Linux and Open Source 02-15-2018, 07:22 AM
Replies: 7
Views: 627
Posted By mlukaszek
This looks like a successful installation, the...

This looks like a successful installation, the information about FAQ is important to read though. Logs can be captured by Linux Support Tool:...
Forum: Linux and Open Source 02-13-2018, 03:17 PM
Replies: 2
Views: 255
Posted By mlukaszek
Hi, Can you check if disabling USB...

Hi,

Can you check if disabling USB autosuspend helps?

https://displaylink.org/forum/showpost.php?p=84983&postcount=15

Thanks,
Michal
Forum: Linux and Open Source 01-25-2018, 01:34 PM
Replies: 5
Views: 413
Posted By mlukaszek
I see the kernel has been upgraded, and some mesa...

I see the kernel has been upgraded, and some mesa packages as well.
Can you check if disabling intel_mmu helps?

https://displaylink.org/forum/showpost.php?p=84525&postcount=10

Cheers,
Michal
Forum: Linux and Open Source 01-25-2018, 11:23 AM
Replies: 5
Views: 413
Posted By mlukaszek
Hi, Did you upgrade anything recently?...

Hi,

Did you upgrade anything recently? Especially X and related packages?

Cheers,
Michal
Forum: Linux and Open Source 12-08-2017, 07:28 AM
Replies: 6
Views: 611
Posted By mlukaszek
Are you running with secure boot on? In this case...

Are you running with secure boot on? In this case you'd have to sign the evdi kernel module yourself, or disable secure boot.

Cheers,
Michal
Forum: Linux and Open Source 12-08-2017, 07:20 AM
Replies: 1
Views: 302
Posted By mlukaszek
The installation looks good. Have you read the...

The installation looks good. Have you read the FAQ and created a config file for modesetting?

Thanks,
Michal
Forum: Linux and Open Source 11-20-2017, 11:44 AM
Replies: 5
Views: 1,696
Posted By mlukaszek
Ah. So your device is a USB to DVI-VGA adapter...

Ah. So your device is a USB to DVI-VGA adapter which uses an older generation DL-1x5 chip. You don't need this driver for it at all then, it's should be supported by "udl" module which is already...
Forum: Linux and Open Source 11-17-2017, 09:36 AM
Replies: 5
Views: 1,128
Posted By mlukaszek
Hi, Just checking, have you read this?...

Hi,

Just checking, have you read this? https://displaylink.org/forum/showthread.php?t=65364

Thanks,
Michal
Forum: Linux and Open Source 11-10-2017, 11:27 AM
Replies: 5
Views: 1,696
Posted By mlukaszek
Short answer is, you can't, firstly because there...

Short answer is, you can't, firstly because there is no ARM binary of DisplayLinkManager available. Only x86/amd64 architectures are supported.

However, longer answer is here:...
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