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Forum: CLOSED - 8.2 Beta for Windows 02-20-2017, 05:02 AM
Replies: 1
Views: 4,871
Posted By PCEng
You can ignore this. The test machine had a...

You can ignore this. The test machine had a corrupt user profile and we have not been able to reproduce.

Thanks

Matt
Forum: CLOSED - 8.2 Beta for Windows 02-20-2017, 03:34 AM
Replies: 1
Views: 4,871
Posted By PCEng
Task Manager Frozen

Hi Alban,

We've found testing on SP4 with Targus ACP7701AUZ docking station that Task Manager does not update and appears frozen. If I click on the performance tab and then start clicking between...
Forum: CLOSED - 8.2 Beta for Windows 02-20-2017, 01:09 AM
Replies: 1
Views: 4,920
Posted By PCEng
8.2 PowerPoint Issue

Hi, Alban,

The new BETA driver is definitely better than the previous release.

So far we've found that PowerPoint 2013 is lags while typing on a slide. It's more noticeable if there is a lot of...
Forum: Windows Software 02-03-2017, 04:10 AM
Replies: 112
Views: 124,235
Posted By PCEng
Hi Alban, I was wondering if you had any...

Hi Alban,

I was wondering if you had any rough ETA for 8.1 M1 and is there an Alpha or Beta version available for testing?

My organisation has around 4000 Targus ACP77 docking stations and are...
Forum: Windows Software 07-28-2014, 09:32 AM
Replies: 7
Views: 5,533
Posted By PCEng
Hey, We have about 10 Surface Pro 2 in use...

Hey,

We have about 10 Surface Pro 2 in use and don't have these issues. Can you upload the mini dump so I can take a look and see what's causing the BSOD?

You'll find it in C:\Windows\Minidump...
Forum: Windows Software 07-24-2014, 02:35 AM
Replies: 4
Views: 5,204
Posted By PCEng
Hey, This is usually caused by out of date...

Hey,

This is usually caused by out of date video drivers.

Update the Nvidia driver from here http://www.geforce.com/drivers and update you Intel video driver from here...
Forum: Windows Software 07-23-2014, 06:39 AM
Replies: 1
Views: 2,310
Posted By PCEng
Exclamation Corporate Install - Wrong Version for download CorpInstall_4.6.16208.zip

Hi guys,

The version of your corporate installation has been updated to an older release CorpInstall_4.6.16208.zip instead of 7.6 M2.

Thanks
Forum: Windows Software 07-07-2014, 02:32 AM
Replies: 10
Views: 6,234
Posted By PCEng
Hi again, I can confirm that modifying the...

Hi again,

I can confirm that modifying the power settings for the Intel GPU helps, it is odd that 7.6 appeared to have better mouse performance than 7.6 M1.

Also please find attached the debug...
Forum: Windows Software 07-07-2014, 02:17 AM
Replies: 10
Views: 6,234
Posted By PCEng
Hi James, We're experiencing the same...

Hi James,

We're experiencing the same problem with the Targus USB 3 docks on Dell Latitude E6320 running Windows 8.1 Update 1. Displaylink 7.6 had some minor mouse lag issues and it is definitely...
Forum: Windows Software 09-24-2013, 09:25 AM
Replies: 5
Views: 5,426
Posted By PCEng
Exclamation Update

After reading several forum posts, there appear to be a number of people experiencing this issue across multiple versions of Windows and hardware provided by different vendors. With the potential...
Forum: Windows Software 09-24-2013, 09:22 AM
Replies: 13
Views: 12,935
Posted By PCEng
Issue Previously Reported Here

http://www.displaylink.org/forum/showthread.php?t=61674

BSOD is no longer an issue but the docks continuing to restart is. Given the number of posts I've read today with apparently the same issue...
Forum: Windows Software 05-20-2013, 03:55 AM
Replies: 5
Views: 5,426
Posted By PCEng
Exclamation Hi Wim, We've confirmed the issue does not...

Hi Wim,

We've confirmed the issue does not affect the keyboard and mouse plugged into the dock when it appears to restart.

I get some logs on as soon as we capture the issue again.

We've...
Forum: Windows Software 05-14-2013, 01:29 PM
Replies: 5
Views: 5,426
Posted By PCEng
Exclamation Windows 8 BSOD and Display Flickering

Hi Guys,

I have somewhere between 8000 and 10000 Asus USB 2.0 docks (this one https://www.asus.com/Docks/USB20_HZ1_DOCKINGSTATION/) in use in my organisation and we''re currently planning to...
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