Forum: Windows Software
12-09-2016, 08:54 PM
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Replies: 6
Views: 12,369
USB Type-C Does NOT Mean Video
Since Targus released the DOCK410 USB Type-C DisplayPort Alternate Mode Universal Docking Station with Power Delivery Profile 4 we have seen allot of this issue. That is, you must be sure the USB...
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Forum: General Discussion
05-04-2015, 03:13 PM
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Replies: 9
Views: 19,689
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Forum: Windows Software
04-30-2015, 05:34 PM
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Replies: 1
Views: 5,108
Call the DocKtor
Otto,
I suggest contacting the DocKtor. See targusblog.com for contact information.
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Forum: Windows Software
03-24-2015, 12:36 AM
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Replies: 1
Views: 5,382
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Forum: CLOSED - Windows 10 Software
01-19-2015, 04:29 PM
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Replies: 3
Views: 9,965
Windows 10 or Bad Dock
Hi Onestone,
Have you seen http://targusblog.com/2015/01/16/targus-acp70-item-60-and-item-51-defects/ . Note, Windows 10 is not validated...yet.
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Forum: Windows Software
01-19-2015, 04:21 PM
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Replies: 4
Views: 7,680
Replace Item 51 Docks
Please see http://targusblog.com/2015/01/16/targus-acp70-item-60-and-item-51-defects/.
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Forum: Windows Software
01-16-2015, 06:36 PM
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Replies: 11
Views: 13,733
ACP71 Is Reliable
Hi Jfinnigan,
The Targus ACP71 is about four nines reliable, higher than most PC (Windows) they are connected to.
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Forum: Windows Software
01-16-2015, 06:30 PM
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Replies: 4
Views: 7,224
Probably Not The Dock, Update XPS13 Per Dell
Molds,
There are now systemic problems with the ACP076 so I would rule it out as the issue especially since the issue manifested with a Windows Update. I would need to know the date code, embedded...
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Forum: Windows Software
01-16-2015, 04:58 PM
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Replies: 1
Views: 5,201
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Forum: Windows Software
01-15-2015, 04:22 PM
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Replies: 1
Views: 5,278
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Forum: Windows Software
01-12-2015, 08:43 PM
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Replies: 3
Views: 7,091
Item Number Please
Andrew, Frida,
What is the Item number (shown on the bottom of the ACP70 dock)?
Jfinnigan, Sounds like a defective ACP71. Please exchange it.
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Forum: Windows Software
01-12-2015, 08:38 PM
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Replies: 4
Views: 7,224
D3000 or XPS13
Molds,
I am aware of older Dell 3000 docks having a possible hardware issue, but most often it is the older XPS13 i.e. LS321. Post the complete CY... number of the dock and I can check it, post...
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Forum: Windows Software
01-12-2015, 08:33 PM
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Replies: 19
Views: 73,663
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Forum: Windows Software
01-12-2015, 06:06 PM
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Replies: 2
Views: 5,947
Which Dell XPS13?
Andy,
Please post your service tag number so that I may see what version of the Dell XPS13 you have and what drivers may be needed for its Display Adaptor and USB3.0 controller. Also, please...
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Forum: Windows Software
01-12-2015, 05:36 PM
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Replies: 16
Views: 49,579
ACP70 Woes
Targus is aware of a hardware issue that has been diagnosed with some model ACP70 Universal Docking Stations Items number 60 and lower. This issue is most easily recognized in the Windows Device...
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Forum: Windows Software
11-17-2014, 06:07 PM
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Replies: 14
Views: 17,302
New Driver In Question
LimboMan,
If you would, please let us know the Display Adaptor model i.e. Intel Graphics 4000 and the driver version and date that is and the driver that is not working. Thanks so much.
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Forum: Windows Software
11-17-2014, 06:01 PM
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Replies: 14
Views: 17,302
Date Code Is Fine
Wadoadi,
Yours was made after the date in question.
Please be sure your USB3.0 driver and Display Adaptor driver are up to date per your PC manufacturer support site or update utility (not...
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Forum: Windows Software
11-06-2014, 01:21 AM
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Replies: 11
Views: 13,733
Exchange the ACP70EU
Benjiiim,
I concur with Wim. Please contact your place of purchase or Targus UK for an exchange of the ACP70EU.
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Forum: Windows Software
10-22-2014, 04:14 AM
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Replies: 3
Views: 6,274
Dock Model and Item Number Please
It could just be the way that the MacBook implements Sleep mode but let's try to eliminate the dock.
What is the Targus model and item number shown on the bottom of the dock?
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Forum: Windows Software
10-20-2014, 04:25 PM
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Replies: 2
Views: 6,132
What is the ACP70 Item Number?
This is similar to a problem seen with some older ACP70, but not quite the same. I am curious however if maybe an older unit made it into new suppliers stock. What is the Item number shown by the...
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Forum: Windows Software
10-15-2014, 08:44 PM
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Replies: 14
Views: 17,302
Return for Replacement
I suspect it was built before August of 2013 and may have a design flaw. It is recommended to return for replacement, ideally under warranty. That is, I don't know what warranty you have with the...
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Forum: Windows Software
10-15-2014, 06:31 PM
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Replies: 14
Views: 17,302
What ist he Dell date code?
Does the data code show on the dock? Feel free if possible to post a picture of the bottom of the dock showing its codes.
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Forum: Windows Software
10-03-2014, 04:48 PM
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Replies: 2
Views: 6,038
Exchange If Its An ACP70
Laurence,
I suspect you have a dodgy dock. That is, some ACP70 have an inductor value that has drifted over time enabling a ringing on a low power input rail to the DisplayLink device that will...
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Forum: Windows Software
10-02-2014, 09:57 PM
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Replies: 2
Views: 7,575
Dodgy Hardware I Suspect
JayAliff,
It appears, as you on the other side of the ocean put it, you have "dodgy" hardware. Please exchange the dock for another making sure the Item number is "61" or greater as shown on the...
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Forum: Windows Software
06-16-2014, 05:15 PM
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Replies: 1
Views: 4,842
Swap ACP70 Item 60 or Lower
Targus is aware of a hardware issue that has recently been diagnosed with some ACP70 docks Items number 60 and lower. This issue is most easily recognized in the Windows Device Manager where no USB...
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